Terms of Use

The Website is intended to provide general information about Dhanya Hospitals, including information relating to:

• Hospital services and departments
• Doctors and healthcare professionals
• Facilities and infrastructure
• Medical specialties
• Health-related information
• Appointment and enquiry options
• Hospital contact information
• Other information relating to Dhanya Hospitals

The information available on the Website is provided for general informational purposes and may be updated from time to time.

The information published on this Website is not intended to replace professional medical advice, diagnosis, treatment, or consultation with a qualified healthcare professional.

Medical conditions can vary from person to person. You should consult an appropriately qualified doctor or healthcare professional regarding your individual medical condition or healthcare needs.

Do not rely solely on information available on this Website to diagnose or treat a medical condition.

The Website is not an emergency medical service and should not be relied upon for urgent medical assistance.

If you are experiencing a medical emergency, seek immediate medical attention through the appropriate emergency medical service or visit the nearest emergency medical facility.

Website forms, emails, appointment requests, or other online communication channels should not be considered emergency communication channels.

Where the Website provides an appointment request or enquiry facility, submitting a request does not necessarily constitute a confirmed appointment.

Appointments are subject to availability and confirmation by Dhanya Hospitals or the relevant healthcare professional.

Dhanya Hospitals may contact you using the information provided to confirm, modify, or discuss your appointment request.

We make reasonable efforts to keep the information on the Website accurate and current. However, information may occasionally become outdated, incomplete, or contain unintentional errors.

Information such as doctor availability, consultation timings, services, facilities, fees, contact details, and other operational information may change without prior notice.

You should confirm important information directly with Dhanya Hospitals before relying upon it.

We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be:

• Available without interruption
• Free from errors
• Free from viruses or other harmful components
• Compatible with every device or browser
• Available at all times

We may temporarily suspend, modify, restrict, or discontinue any part of the Website for maintenance, security, technical, operational, or other legitimate reasons.

Unless otherwise stated, the content and materials available on the Website, including text, photographs, graphics, logos, designs, icons, videos, branding, and other visual or written material, are owned by or used by Dhanya Hospitals with appropriate rights or permissions.

Such content may not be copied, reproduced, modified, distributed, published, republished, transmitted, sold, or commercially exploited without prior written permission, except where permitted by applicable law.

The Dhanya Hospitals name, logo, branding, and associated materials may not be used in a manner that implies an unauthorised association, endorsement, or affiliation.

You agree to use the Website only for lawful and legitimate purposes.

You must not:

• Use the Website for fraudulent or unlawful purposes
• Attempt to gain unauthorised access to the Website or its systems
• Interfere with the operation or security of the Website
• Introduce malicious code, viruses, or harmful software
• Attempt to obtain information through unauthorised means
• Misuse enquiry, appointment, or communication forms
• Submit false, misleading, or impersonated information
• Use automated systems to excessively access or disrupt the Website
• Copy or exploit Website content for unauthorised commercial purposes

The Website may contain links to external websites, platforms, applications, or services operated by third parties.

These links may be provided for convenience or additional information. Dhanya Hospitals does not necessarily endorse or control the content, availability, security, or policies of such third-party services.

Your use of third-party websites is subject to the terms and policies of those respective providers.

If you submit information through the Website, you represent that the information provided by you is accurate to the best of your knowledge and that you have the right to provide such information.

You should avoid submitting unnecessary confidential or sensitive information through general enquiry forms.

Information submitted through the Website may be handled in accordance with our Privacy Policy.

To the extent permitted by applicable law, Dhanya Hospitals shall not be responsible for any direct, indirect, incidental, consequential, or other loss arising from:

• Reliance on general information published on the Website
• Inaccuracies or omissions in Website content
• Temporary unavailability of the Website
• Technical problems or interruptions
• Third-party websites or services
• Unauthorised access beyond reasonable security measures
• Decisions made solely on the basis of information available on the Website

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Information regarding medical procedures, treatments, conditions, or healthcare services on the Website is provided for general informational purposes.

Individual medical outcomes may vary depending on several factors. No information on the Website should be interpreted as a guarantee of a particular medical result or outcome.

Dhanya Hospitals reserves the right to update, modify, remove, or add Website content, services, features, or functionality at any time without prior notice.

We may also update these Terms from time to time.

The updated Terms will be published on this page with a revised “Last Updated” date. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location of Dhanya Hospitals, subject to applicable law.

If you have questions regarding these Terms of Use, you may contact Dhanya Hospitals through the contact details provided on the Website.